This may be due to the cases explained below -

1. 
   (i) You have chosen to receive funds automatically only from Verified Users through the Paypal Standard Checkout Payment Gateway. Transaction from Unverified Paypal users will have the Status as AuthPending. Click here to read more >>
   
   (ii) If the Customer/Sub-Reseller modifies the Payee email address when transacting through the Paypal Standard Checkout Payment Gateway, then the system sets such transactions on AuthPending Status. Click here to read more >>
    

2. Your Customer / Sub-Reseller leaves our System for your Payment gateway, but does not return back to our System. In this case the Status is shown as AuthStarted. Click here to read more >>

Steps to Approve/Decline such Transactions -

1. Login to your Control Panel from - http://api.ethaidomain.com/reseller
    

2. Go to Customers -> Billing -> PaymentGateway Transactions in case of your Customers' Transactions or Sub-Resellers -> Billing -> PaymentGateway Transactions in case of your Sub-Resellers' Transactions.
    

3. There select the appropriate Payment Gateway, and the Transaction Type as either Invoice / Debit Note Payment or Add Funds Transactions.
    

4. This would take you to the List of Transactions. On clicking the Transaction Id link, you would be taken to the Transaction Details view.
    

   IMPORTANT

   Before proceeding further, you need to make sure that you have carefully read the information provided under points A and B above and performed the necessary actions.

5. In case the Status is AuthStarted or AuthPending, you would have the option to Approve / Decline the Transaction.

1. If you choose to Approve the Transaction, you would be prompted to confirm the action and then taken to the Transaction Details page. Here you would be presented two editable fields, one having the Transaction Amount in your Selling Currency and the other in your Accounting Currency. In case you have decided to pass on the Payment Gateway Transaction fees to your Customers/Sub-Resellers in case of Add Funds Transactions, you need to replace these values with the Net amount you wish to Credit the Customer/Sub-Reseller. The Accounting Currency amount can be calculated by multiplying the Selling Currency amount you have chosen to Credit your Customer/Sub-Reseller with the Currency Conversion Rate displayed.
   
   Click on Submit to approve the Transaction. This Transaction will now be marked as Settled.
    

   IMPORTANT

   1. If your Accounting and Selling Currencies are the same, you will presented the Transaction amount only in your Selling Currency.
       

   2. The Currency Conversion Rate displayed will be the conversion rate on the day the Transaction was performed.

2. If you choose to Decline the Transaction, you would be prompted to confirm the action post which the Transaction will be marked AuthFailed.